BINEX.TRADE HELP & SUPPORT
How do I deposit funds in the BINEX.TRADE mobile site & where can I view my overall deposits in my account?

To Deposit fund into your BINEX.TRADE account.

Go to the Wallet section.

Select the desired coin from the list. There is no Deposit Fee.

Click on “Deposit”

Send funds to the deposit address displayed below

Copy and paste the ‘exchange wallet address’ at the withdrawal page of any other exchange or wallet merchant site, from where you want to transfer the crypto assets to your BINEX.TRADE wallet. You can also generate new deposit address by clicking on the “Refresh” button.

You can also click on scan code to deposit through scan code.

Once the transaction is confirmed by the respective blockchain (in this case it is BTC), the updated balance will reflect in your BINEX exchange wallet. The time taken to complete this process depends on the currency and the respective exchange/wallet.

You can cross-check the status of the transaction with the transaction ID provided by that exchange, however, if you’ve not received one, then please contact the customer support team.

In some very rare cases, the transaction may be confirmed by the blockchain and the updated balance won’t reflect in your BINEX account. In such cases, users need to raise a support ticket with complete details including screenshots, transaction ID, date and time, etc.

To view your total deposit, click on the Menu bar > Transactions.

Select “Deposit” tab, you will see a drop down with currency listed with BINEX.TRADE.

Select the currency you wish to check the deposit history for and the system will reflect the same.

 

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